Refund Policy:
Refund Policy for Online Tech Support Services:
At Software Sale Mart, we strive to provide exceptional online tech support for software installation and troubleshooting. If for any reason you are not completely satisfied with our services, we offer a 7-day refund policy to ensure your peace of mind.
Eligibility for Refund
– To be eligible for a refund, request it within 7 days of the service date.
– Refunds are only applicable if you are unsatisfied with the service provided.
How to Request a Refund
1. Contact Us: Reach out to our customer support team via Email within 7 days of your service date.
2. Provide Details: Please provide your order number, service details, and a brief explanation of why you are unsatisfied with the service.
3. Review Process: Our team will review your request and may contact you for additional information if needed.
Refund Processing
– Once your refund request is approved, we will process the refund to your original payment method.
– Refunds may take 5-10 business days to appear in your account, depending on your bank or payment provider.
Exclusions
– Refunds are not applicable for issues arising from factors outside our control, such as user negligence or third-party software incompatibility.
– Services rendered in full and satisfactorily as per the initial agreement are not eligible for a refund.
We are committed to ensuring your satisfaction and will do our best to resolve any issues promptly. If you have any questions or need further assistance, please do not hesitate to contact our support team.
Contact Information:
Email: [email protected]
Thank you for choosing SSMdesk for your tech support needs.
*Note: This policy is subject to change at any time without prior notice. Please review it periodically for updates.